Support

Have a question, a problem, or feedback about Bokk GP? We're happy to help.

We reply to every message within 48 hours.

Frequently asked questions

What is a GP?

A GP is an informal traveler heading to or from Senegal who is willing to carry a few items for someone else on a trip they're already taking. GPs are independent individuals, not Bokk GP employees or contractors.

Does Bokk GP handle my item or my payment?

No. Bokk GP is discovery only — we help you find a GP and let you contact them directly over WhatsApp, a call, or an SMS. We are not involved in any arrangement, payment, or exchange you make with a GP, and we don't guarantee any item or trip.

How do I post a trip as a GP?

Sign in with Google or Apple, complete your GP profile (business name, bio, languages, cities you operate in, and a WhatsApp number people can reach you on), then use "Post a trip" from your dashboard to list your route and dates.

How do I report or block someone?

Open a trip or a GP's profile and use the report option to flag a problem to our team, or block a GP so their listings stop appearing in your searches. Blocking is private — the GP is never told they've been blocked.

How do I delete my account?

Go to Settings → Delete account inside the app. See our account deletion page for exactly what gets removed.

Are there items I can't list or ask a GP to carry?

Yes — illegal, dangerous, or customs-restricted items are prohibited. See our Terms of Use for the full list.